Have you ever wondered what designers and builders think about their clients or why it matters? David Skuodas works as a project manager in the owner role in the public works industry. He spent years asking vendors in the construction industry, “Why does it matter to be a good client?” Skuodas interviewed over 50 consultants, contractors, and client project managers. He asked them what differentiates a good client from a bad client and how the client affects the cost, schedule, and quality of a project. He also asked them what conditions allow them to do their best work, and conversely, what makes it difficult for them to do their jobs effectively? This presentation lets you peek behind the curtain and find out how designers and builders differentiate between good and bad clients. You will learn how client behavior affects the price and quality of the work and how designers and builders choose their clients.

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David Skuodas, PE, CFM, LEED AP

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