Are you understaffed? Have you repeatedly begged for additional resources, only to find that the tools you’re using to justify your need aren’t resonating with your governing body and decision-makers?  Finding the right words to convey your need for additional staff to decision-makers is perhaps one of the greatest challenges, managers and directors face. However, finding the right numbers may be a better approach to convey the staffing resources you need to get work done in a timely manner. This presentation will provide a simple, step-by-step strategy to numerically quantify your resource demands in a manner that makes it virtually impossible for your governing body to say no. This strategy has been used successfully in several southern California cities to secure additional streets maintenance workers, equipment maintenance workers and engineers, in some cases more than doubling the number of existing staff.

Learning Objectives:

1. Quantify your resource needs using simple numeric strategies.

2. Develop a powerful presentation supporting the need for additional resources.

3. Persuade decision-makers to approve your request for more resources.

Contributor/Source

Stephanie Katsouleas

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