Digital waste management software is something that we have seen advertised in trade magazines and displayed at trade shows. But is it worth the cost and the effort it takes to implement? This session will recount our journey in digital waste management software. The City of Morristown purchased digital waste management software in Fall 2023, implementing it in 2024. The software package consists of three separate pieces of software: management, public interface, and routing. Management software: This software manages solid waste collection routes, work orders, video systems, and service history. For the collection routes, every address will show whether the trash cart was serviced or skipped. If skipped, the software takes a photo, and the driver selects the reason for the skip from a pre-programmed list. The software also records video from the 360° truck-mounted cameras. The camera system has reduced “go-backs” to one or two a week. The management software also allowed us to discover addresses with multiple trash carts that were only paying for one. We were able to pull the extra trash cart, saving us money.

After this session, participants will be better able to:
• Decide if digital waste management software would be beneficial to their operations.
• Identify how digital waste management software works.
• Deploy digital waste management software.

Contributor/Source

Paul Brown

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