The County of Los Angeles is expanding its e-Government presence into m-Government (mobile) services to offer new ways to engage the public. This presentation will also feature a demo of the county's award-winning mobile application which offers a one-stop solution for residents to report and track public services requests and status. 

Learning Objectives:

  1. Identify new channels and opportunities to deliver public works services.
  2. Deploy new technology solutions to streamline internal operations and interactions with customers.
  3. Engage the public and offer outreach to new sectors of the public through innovative technologies.

SPEAKERS:

Jesse Juarros
Chief Information Officer,  County of Los Angeles Department of Public Works,  Alhambra,  CA

Contributor/Source

Jesse Juarros

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