Looking for a fun and interactive way to teach others about problem-solving and continuous improvement? Ready to empower your workforce by giving them the skills needed to make their processes more efficient and enjoyable? This session will introduce attendees to the competitive (and super fun!) Lego simulation that the City of Lake Stevens has adopted to mirror process improvement concepts, including waste identification, using A3 thinking, and running experiments. Learn about how process improvement has been applied in the public works department with real examples ranging from small but meaningful improvements to large and complex projects. Attendees will have a chance to try the simulation, engage in discussion, and take home a “starter kit” for building this simulation for their organization. Accredited Agency: Lake Stevens, WA, Public Works Department” After this session, participants will be better able to:
• Describe the basics for waste identification and problem-solving within public works.
• Engage and empower staff to improve their performance and culture within public works.
• Facilitate this process improvement simulation with their teams.”

Contributor/Source

Anya Warrington-Human Resources Director, Brett Gailey-Mayor, Lori Erickson-Public Works Analyst

Claim CEUs

Submit this form to claim CEUs.