The internet of things has become our reality, connecting all parts of our personal lives. Many people carry a smart device more powerful than their first personal computer. So why are some public works operations still struggling with limited technology? Many factors play into the decision to move from “the way we have always done it” to the vision of “how it could be done”. In the public sector, we have many issues to consider including cost, transparency, fairness, competition, and return on investment. This presentation reveals how one public transportation entity addressed the issues head-on to move from traditional two-way radios to 5G smart devices on the exclusive FirstNet system. The process the team went through, the obstacles they had to overcome, and the results will be covered as well as lessons learned. If you are considering a tech upgrade this presentation will provide a guide of things to consider and keep in mind as you and your team become more connected.

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Amanda Lehde, CSCP

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