In 2007, six associations (including APWA), in collaboration with EPA, signed a historic agreement pledging to support effective utility management. In 2008, they released a report that identifies “Ten Attributes of Effectively Managed Water Sector Utilities.” In 2015, these organizations reconvened to review and update these attributes in light of the challenges facing today’s water sector. Find out how to use this tool to improve operations.

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Dan Hartman PWLF

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