The City of Columbus, Ohio Department of Public Service has implemented a pilot program to provide high service levels for residential and neighborhood streets. This pilot program uses n-CDL staff from other departments to operate smaller pickup trucks with plows to provide service to nearly 1,950 miles of lower priority residential and neighborhood roadways. Staff from other departments have been recruited, trained, and compensated for their time to assist with heavier sw events. This program allows the city to service lower priority roadways quicker, allowing front-line staff to focus on over 1,550 miles of arterial roadways and 1,200 miles of collector roadways. Staff are deployed to one of five outposts, based on preference, need, and truck availability, and work up to 12 hours plowing these neighborhood streets. This allows the city to minimize ice buildup due to compaction and provides better service to the community. The program started for the 2022–23 season and appears to be viable, provided some challenges can be worked out. The presenters will share the benefits of the program, challenges in recruiting staff, and how they wrestled with issues that come from treating their lower priority streets at the same time as, and sometimes prior to, higher priority roadways.

At the conclusion of this session, participants will be better able to:

• Recognize the pros and cons of using supplemental staff for larger sw and ice events.
• Develop a program to use supplemental staff for larger sw and ice events.
• Evaluate an auxiliary staff program after an event.

Contributor/Source

Lauren Hunter

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