Summary GPS/AVL is no longer considered “nice to have.” Whether government agencies are looking to mitigate liability, reduce costs, or increase accountability and transparency; GPS/AVL systems are slowly becoming a staple in public works. This presentation takes real world lessons from agencies who have successfully implemented a telematics solution, describes challenges and obstacles they faced, and shows how they reached their goals. The presentation focuses around three key business practices: aligning your solution with your agency’s key service level indicators, ensuring you obtain buy-in from all affected groups, and preparing your agency and resources to manage the changes that come with implementing new technology. Ensure the solution your stakeholders select is adopted and provides a good return on investment.

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Norma Havens

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