Alongside the age-old debate about the difference between leadership and management, a third category of skills is required of leaders that is distinctly different from leadership or management. Almost every leader, at every level, performs at least some form of direct supervision. Having addressed leadership behaviors in 2021’s series on Learning Leadership and management skills in 2022’s series on Mastering Management, the APWA Leadership & Management Committee w aims to define what supervision is and how one does it. Just like leadership and management, supervision skills can be learned and practiced to improve. APWA’s supervision framework defines those behaviors into five functions, and this session will dive into what those are and how to implement them into the participant’s experience. The five functions are: Workforce engagement Enforcing standards Documentation Assigning Group dynamics.

At the conclusion of this session, participants will be better able to:
• Identify the five essential functions of supervision.
• Examine their supervision skills for deficiencies to be remedied.
• Use the five essential supervision functions to improve their workplace supervision abilities.

Contributor/Source

Mr. Chris Anderson

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