Implementing change in a public works department can be challenging, to say the least. Whether battling the "we have always done it this way" syndrome or trying to adopt new technologies or practices, a public works manager can face many obstacles on the road to a high functioning department. This session will be led by a 28-year public works career veteran who will describe how using modern leadership practices and philosophies have helped his department turn the corner into a 21st-century success story. Learning Objectives: Delegate tasks and projects more efficiently. Communicate new ideas and deal with resistance to change. Manage a successful organizational change program.

Contributor/Source

Bret Hodne, PWLF

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