Privatization, de-privatization, managed competition-this panel of solid waste management leaders will share their expertise and case studies concerning the costs and benefits of each option, discuss issues with service delivery and customer service, and provide tools you can use to design or tweak your service delivery systems. We'll also focus on how to ensure better customer service, fair treatment of employees, and a safe working environment. Learning Objectives: Discuss the different benefits of privatization, de-privatization, and managed competition. Examine how to analyze cost benefits between the three options. Review how to ensure better customer service and a safe working environment.

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