This Click Listen and Learn will address the challenges and opportunities of accreditation. Using the Management Practices Manual for Self-Assessment and Accreditation, self-assessment is a valuable exercise for comparing your agency’s performance to best practices identified by national experts in the field of public works. The real advantage of self-assessment comes from the opportunity to evaluate, analyze and improve every aspect of your agency’s operation, management and administration. It is also the basic step in becoming an APWA Accredited Agency. Benefits of Self-Assessment: – Improve public works performance and the provision of services. – Increase professionalism. – Recognize good performance and provide motivation to continue improvement. – Instill pride among agency staff, elected officials and the local community. – The basic steps to prepare your agency for Accreditation. After attending this program, participants will be better able to: – Compare what you are currently doing in your agency against national management practices to see what you are doing well and what you can do better. – Learn how to collect and prepare documentation of your policies, practices, and procedures. – Build improved relationships within the department and inter-department. – Develop a comprehensive succession tool. – Prepare the agency to become accredited. 

Contributor/Source

Tracy Quintana;Stephen Miller

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