Arapahoe County recognized that the true value and strength of the public works department was its employees and their commitment to the community. To support employees, they embarked on a multi-prong approach to further empower employees, improve employee engagement, brand the public works image, embrace new technologies, and advance leadership and employee growth through training. Learning Objectives: Demonstrate various methods for creating strong employee engagement and performance. Discuss the types of soft skill development needed by management and supervisors to better interact with and motivate employees. Explore how challenges can, in the end, make their organizations excel and incorporate changes.

Contributor/Source

David Schmit;Bryan D. Weimer;PWLF;Caitlin Wilson

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