The Williamsport, Pennsylvania region was facing serious challenges in meeting levee maintenance and certification requirements set by the US Army Corps of Engineers and FEMA, respectively. Through the leadership of Lycoming County, a comprehensive evaluation of assets and resources for multiple agencies resulted in the development of a Levee Operational Strategy for the region. The county engaged a multi-skilled team of professionals whose experience ranged from local government management to engineering expertise in high-risk dam and levee operations, maintenance, and design. The Operational Strategy is a guide for management of the flood protection system, identifying best practices, labor effort, personnel skills, and equipment needs to effectively protect life and property in the region. Assessment of resources was completed and analyzed against the performance standards required for operations and capital improvements, leading to a recommended organizational structure that satisfies the needs of the community. The Operational Strategy provides a vision for the sustainability of the flood protection infrastructure, factoring in climate impacts, flood preparedness, and rapid damage assessment. Siloed operations created barriers that had to be overcome. Using individual interviews and leadership engagement, cooperation was achieved. Organizational structure for optimal service delivery was considered and has led to the evaluation of a new agency to deliver flood and environmental protection for the region.
At the conclusion of this session participants will be better able to:
• Identify processes for operational assessment when facing critical service delivery for flood protection.
• Use regulatory mandates to quantify resource needs for personnel, equipment, and capital investment of infrastructure operations.
• Identify strategies of engagement with regulators, public agencies, managers, community stakeholders, and elected officials.

Contributor/Source

Ms. Elizabeth Treadway

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