This session features presentations from Australia and the United Kingdom. Traditionally “on time and on budget” have been the only criteria for measuring project success. At the time of recording, the Australian city of Whitehorse was redeveloping and expanding a 10,000-meter aquatic and leisure facility. They developed a series of measures to determine if the final project met the goals of all the stakeholders in the project. Over the years in the United Kingdom, several local highway authority (LHA) maintenance projects have failed to deliver the desired outcomes. The Highway Maintenance Efficiency Program (HMEP) includes a toolkit if web-based resources which helps LHAs choose the best project delivery models and assess what type of documents and processes are the most appropriate to achieve the desired project outcomes.

Contributor/Source

Matthew Lugg

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