Need to improve your operational performance? Do you have long-term employees getting ready to retire? Are your procedures and documents out of date or n-existent? The APWA Self-Assessment and Accreditation may be just what your agency needs to develop a culture of continuous improvement. It will help improve operational performance, build strong teams and develop your staff, succession plan and retain that institutional kwledge, decrease risk, and build credibility and trust with your elected officials, organization management, and citizens of your communities. This is a great opportunity to learn about the APWA Accreditation Program and hear directly from directors and accreditation managers of accredited agencies across the country. Hear their first-hand discussion on why their agency decided to become accredited and how they embarked on their self-assessment process and ultimately achieved accreditation. Learn some of the tips from those that have worked through the self-assessment. Get an overall view of the benefits they recognized from participating in and achieving accreditation. If you have ever thought of trying the self-assessment and becoming accredited at your public works agency, this is a great opportunity to learn from those who have done it. After this session, participants will be able to:
• Determine how to get started on the road to self-assessment and accreditation.
• Identify tips and overall recommendations for agencies that are considering accreditation or in the process of their self-assessment.
• Explain the benefits that commitment to self-assessment and accreditation can bring to a public works agency.

Contributor/Source

Jeanette Klamm

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