Video

Going Big: How the Growing City of Durham (N.C.) Scales Services and Stepped Up Bulky Collection with Digital Communication Tools

The City of Durham, North Carolina, decided to go digital with waste and recycling communications in 2009, a big move that helps Solid Waste Management share information and make routes scalable for urban growth. Serving about 78,000 total households, the City recently conducted a reroute that changed collection days for roughly a quarter of them. They used the digital communication platform, Durham Rollout, in concert with mailings to educate residents, resulting in lower-than-expected call volumes to Durham One Call, the city’s information service. In addition, the City recently revamped its bulky collection service program from a model that required crews to drive the city and scan for large items on the curbside, to a fully online, self-service model that allows residents to schedule the pick-ups. The City of Durham successfully uses digital tools to create room for growth, provide enhanced services, and keep residents informed about changes in service delivery and programs.

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What Every Public Works Professional Needs to Know About Artificial Intelligence

The most forward-thinking organizations are making strategic investments in artificial intelligence (AI), especially machine learning, using location data as the connective thread to automate processes, improve predictive modeling, and gain operational efficiency. Public works organizations already use a geographic information system (GIS) to uncover hidden patterns, gain crucial insights, and provide the best government services for citizens. Now, the benefits of GIS can be accelerated with artificial intelligence and machine learning. This session will provide an overview of GeoAI and show examples of how public works agencies are using it to optimize snow and ice management, automate data collection, prioritize maintenance of infrastructure, identify areas of blight or homelessness, and allocate resources based on the greatest need.

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APWA IAC International Infrastructure Roundtable: A Global Perspective on Ready and Resilient

The objective of this session is to facilitate a technology exchange among international public works officials and to discuss and promote innovative public works technologies, operations, and best practices in the field of public works. The expectation is that APWA chapters will have a better understanding of international issues and approaches the international community has used to meet various public works challenges. These challenges have placed new demands upon implementing sustainable and resilient solutions. In engineering, construction, and maintenance, resilience has been defined as the ability to absorb or avoid damage without suffering complete failure. But a more comprehensive definition is that it is the ability to respond, absorb, and adapt to, as well as recover from, a disruptive event. Resilience is about how systems perform, not just about how they are or remain safe.

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Sustainable Winter Operations: Results & Best Practices

The Town of Ellington began experiencing contaminated wells in 2017, prompting them to take a close look at their winter material application. The findings were significant and prompted change. Several strategies were implemented to reduce salt usage and environmental impact. After the first year there were positive, noticeable results. These results were shared with the UCONN T2 and briefly with the NEAPWA. The strategies outlined can be adapted by any other town/state and will provide positive results.

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Team Resilience – The Human Factor

Any organization’s most important asset—its staff—needs maintenance and attention just as urgently as its physical assets. Its workforce may be subjected to stress from external factors such as the pandemic…

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Vision Zero: In-House Policy Development and Project Delivery

Fatalities continue to rise on our streets and in our rights-of-way. Vision Zero is a comprehensive policy that does not accept injuries or deaths as inevitable. The policy should be…

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Liquids Part 1: Introduction to Liquids

There is a lot of interest in applying ice control materials directly to the pavement in liquid form. This session will explore in detail why liquids are being used in winter maintenance operations as well as brine making; storage of liquid materials; the systems needed to transfer liquids from storage to trucks; and the equipment needed on the trucks to store and deliver liquids from the trucks to the road. What allows them to be so effective? What are the benefits of using liquids and what are their limitations? Under what circumstances should you consider using liquids in your agency? How do we actually get, store, transfer, and apply liquids directly to the pavement? In this session, the speaker will discuss typical application rates, how those rates vary depending on type of storm and pursued strategies, and what you should expect in terms of outcomes when using liquids in these ways.

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Arm Yourself with AI for the Snowfights of the Future

Winter is notorious for being harsh and unpredictable. Solutions that can combine everyday devices like smartphones, tablets, and desktop computers with technology such as artificial intelligence and mapping are easy to implement for safely and effectively monitoring assets. Using visual asset data to create maps of geo-referenced and time-stamped images allows for strategic planning in snowfighting. With up-to-date digital references, activities like documenting sidewalk conditions, tracking snow removal resources, and preparing for post-season maintenance become much easier. This session will provide an introduction to using artificial intelligence to create visual asset data maps for maintenance, management, and planning.

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Excellence in Snow and Ice Control Award Panel Discussion

The Excellence in Snow and Ice Control Award was established to promote excellence in the management and administration of public works snow and ice operations, and to promote best practices in snow and ice control removal while minimizing environmental impacts. This year, five public works agencies are being recognized for their innovative processes and operations. Join us to hear about their efforts in materials handling, equipment maintenance, use of winter maintenance technologies, community outreach and commitment to environmental stewardship.

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Innovative Approaches to Storm Water Project Planning

Typical planning approaches for municipal stormwater projects often include gathering significant field data, developing complex models, and extensive documentation regarding existing conditions and potential solutions. This presentation will explore a recent pilot project executed by Charlotte-Mecklenburg Storm Water Services that employed available geographic information system (GIS) data and abridged the modeling and reporting process. The results of the effort were provided in a decision dashboard to assist stakeholders in identifying and prioritizing projects. It will also outline the advantages and pitfalls of this approach and highlight a few of the design projects developed from this study.

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