Video

Syracuse, NY Winter Weather Operations

The City of Syracuse consistently sees around 10 feet of sw annually. Although sw can make rmal operations more difficult, the City has an experienced and efficient workforce who regularly…

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Techlogy Adoption – Upskilling and Reskilling Your Workforce with Speed and Consistency

A recent Harvard publication found what many organizations have already experienced – that contrary to popular belief, digital transformation is less about techlogy and more about people. With workforce shortages…

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The APWA Asset Management Roadmap and Levels of Service

The APWA’s Asset Management Roadmap portrays a suggested route for asset management journeys. Critical stops on the Asset Management Roadmap establish system and operational technical levels of service. These levels…

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The Benefits of a Resilient Water Treatment Plant for Complying with DBP and PFAS Regulations?

The USEPA is on its way to finalizing the first-ever compliance requirements for controlling per and poly-fluoroalkyl substances (PFAS) in drinking water. The revision process for the Microbial and Disinfection…

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The CPWP Designation: What Is It and Why Should I Get It?

The CPWP-Management certification recognizes individuals in the public works field who have the kwledge and experience to manage organizations within a public works department. The certification is for public works…

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The Customer Experience

This presentation is to remind the manager, supervisor, and technicians about the importance of customer service. The focus will be on how to communicate properly and what tools are best…

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The Essential Role of Public Works in Traffic Incident Management

FHWA defines Traffic Incident Management as a planned and coordinated multi- disciplinary process to detect, respond to, and clear traffic incidents and restore traffic flow as safely and quickly as…

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The Fleet Garage of the Future: Looking Ahead at Key Trends and How They Will Affect your Operations and Facilities

Every techlogy, social, and regulatory change in the fleet industry has a ripple effect on your fleet and facility operations. In the last 10 years, we have seen how the…

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SCRC Perspective Panel: Succession Planning

Succession planning is at the forefront of every manager’s mind. Through retirements of long-serving public servants and rmal attrition rates, there are gaps that strain the organization. Small communities have…

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The Media and Public Works

Do you cringe when you get a request from the media to conduct an on-camera or radio interview? If so, this session is for you. Or do you embrace the…

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