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Training and Technical Assistance Designed for Your State

The National LTAP-TTAP Program offers training and technical assistance in each state and Puerto Rico. A key to our success is the ability of each center to develop training programs…

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5G and Fiber—50 Billion Reasons You NEED to Understand Telecom!

To meet the skyrocketing demand for telecommunications, automous vehicles, and smart cities, $55 billion in federal money and billions more in private sector dollars are building a “fifth utility” nationwide.…

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Supply Chain Stability Index

When will the supply chain stabilize? What is causing all of this disruption? What does this mean to public works? Since 2020, “supply chain disruption” has become a familiar phrase…

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Syracuse, NY Winter Weather Operations

The City of Syracuse consistently sees around 10 feet of sw annually. Although sw can make rmal operations more difficult, the City has an experienced and efficient workforce who regularly…

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Techlogy Adoption – Upskilling and Reskilling Your Workforce with Speed and Consistency

A recent Harvard publication found what many organizations have already experienced – that contrary to popular belief, digital transformation is less about techlogy and more about people. With workforce shortages…

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The APWA Asset Management Roadmap and Levels of Service

The APWA’s Asset Management Roadmap portrays a suggested route for asset management journeys. Critical stops on the Asset Management Roadmap establish system and operational technical levels of service. These levels…

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The Benefits of a Resilient Water Treatment Plant for Complying with DBP and PFAS Regulations?

The USEPA is on its way to finalizing the first-ever compliance requirements for controlling per and poly-fluoroalkyl substances (PFAS) in drinking water. The revision process for the Microbial and Disinfection…

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The CPWP Designation: What Is It and Why Should I Get It?

The CPWP-Management certification recognizes individuals in the public works field who have the kwledge and experience to manage organizations within a public works department. The certification is for public works…

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The Customer Experience

This presentation is to remind the manager, supervisor, and technicians about the importance of customer service. The focus will be on how to communicate properly and what tools are best…

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The Essential Role of Public Works in Traffic Incident Management

FHWA defines Traffic Incident Management as a planned and coordinated multi- disciplinary process to detect, respond to, and clear traffic incidents and restore traffic flow as safely and quickly as…

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